Service
FAW TRUCKS Warranty and Service
To service the truck under warranty, contact the service center of the dealer network. During the warranty period, FAW Trucks representatives will eliminate defects free of charge and replace parts that have failed due to the fault of the manufacturer. The service covers all FAW Trucks.
The warranty is valid on the condition that the owner of the truck complies with the manufacturer's recommendations for the use of equipment. You can get acquainted with them in the instruction manual and service book.
If you are just buying a car, you can be sure of its working condition and proper appearance. Before the equipment is handed over to the buyer, FAW Trucks dealers carry out pre-sale preparation work regulated by the manufacturer: they fix malfunctions, replace parts if necessary.
The warranty is valid on the condition that the owner of the truck complies with the manufacturer's recommendations for the use of equipment. You can get acquainted with them in the instruction manual and service book.
If you are just buying a car, you can be sure of its working condition and proper appearance. Before the equipment is handed over to the buyer, FAW Trucks dealers carry out pre-sale preparation work regulated by the manufacturer: they fix malfunctions, replace parts if necessary.
Warranty service
FAW TRUCKS
General warranty is 3 years or 100,000 km of vehicle run
The FAW Trucks equipment you buy is immediately ready for use. Before handing over the car, the dealer conducts pre-sale preparation: checks the operation of all systems, eliminates defects, inspects the appearance of the equipment and replaces the necessary spare parts. Information about the date of pre-sale preparation is indicated in the coupon of the service book.
Before accepting the car, the buyer is obliged to inspect it and agree on the proper condition of the equipment: completeness, working capacity, absence of damage. Together with the car, he also receives a manual for the car and a service book.
Before accepting the car, the buyer is obliged to inspect it and agree on the proper condition of the equipment: completeness, working capacity, absence of damage. Together with the car, he also receives a manual for the car and a service book.
Warranty service covers all FAW Trucks. The supply contract specifies warranty obligations - by time and by mileage. In the event of the occurrence of one or another warranty factor, the buyer can contact the service center for free repair of components and spare parts that are out of order due to the fault of the manufacturer.
If your vehicle needs a warranty repair, contact the FAW Trucks dealer network service center. For detailed information about the centers that perform warranty, post-warranty and maintenance, call +998 55 508-60-60 or email info@faw.uz .
You can also send feedback about the work of service centers to this address.
You can also send feedback about the work of service centers to this address.
The warranty for spare parts from the manufacturer is 3 months. The term is considered from the moment of purchase and installation of the original spare part on the car in the service center of an authorized dealer.
- For warranty and maintenance or elimination of emerging defects, you must contact the service centers of an authorized FAW Trucks dealer.
- When contacting dealer service centers, the owner must provide a service book.
- All documents on the work done by the owner must be kept in order to be able to confirm their implementation.
- The owner must timely and properly undergo scheduled maintenance of equipment at official dealers in accordance with the list of works in the service book. Violation of this condition entails the loss of the warranty and a shorter operation of the car.
- The owner is responsible for defects and malfunctions that occur when there is a lack of filling fluid, lit indicator lamps and other warning signs.
- When using equipment in a temperature regime of -25°C and below, it is necessary to follow the manufacturer's instructions for choosing a filling fluid and equipping the car with additional heat-insulating means.
In the event of defects or malfunctions , please contact an authorized FAW Trucks dealer . We will advise you and, if necessary, offer to deliver the equipment to the nearest service center. In some cases, you may need a service book.
When servicing in a service center, a decision is made whether the situation is under warranty. In this case, the dealer performs all repairs free of charge. Parts replaced under warranty remain the property of the manufacturer.
When servicing in a service center, a decision is made whether the situation is under warranty. In this case, the dealer performs all repairs free of charge. Parts replaced under warranty remain the property of the manufacturer.
We invite you to the maintenance of FAW Trucks - a planned preventive measure that helps to keep the equipment in good condition and prevent serious malfunctions.
Maintenance is carried out in two stages:
We guarantee the reliability of our work, the use of only original components and international level service according to FAW standards.
Before service at the dealer, check the availability of services in the service centers of the dealer network.
Maintenance is carried out in two stages:
- service during the initial period of operation;
- service during the main period of operation.
We guarantee the reliability of our work, the use of only original components and international level service according to FAW standards.
Before service at the dealer, check the availability of services in the service centers of the dealer network.
Service maintenance
FAW spare parts from the manufacturer are a guarantee of quality and reliability. Engine, gearbox and chassis parts, body parts and components increase the safety of all road users, increase the life of the equipment and reduce its operating cost.
Original spare parts are developed by the manufacturer for each specific model, taking into account its specifics. Before use, they undergo strict quality control, strength and durability tests.
Check the availability of spare parts in the dealer network stores or leave a request on the website.
Original spare parts are developed by the manufacturer for each specific model, taking into account its specifics. Before use, they undergo strict quality control, strength and durability tests.
Check the availability of spare parts in the dealer network stores or leave a request on the website.
Spare parts
Service center addresses
OOO «Ideal Service Staff»
OOO «Comtrans Auto Service»
Tashkent city , Bektemir district, Okhangaran highway, 2
Phone:
+998 (99) 003-88-66
+998 (97) 775-33-30
Phone:
+998 (99) 003-88-66
+998 (97) 775-33-30
ООО «Lorry Group»
OOO «Kamaz Trak Service»
Republic of Uzbekistan, Navoi region,
Karmana district, Yangiarik Kfy , Talkok
Phone: +998 (97) 919-00-52
Karmana district, Yangiarik Kfy , Talkok
Phone: +998 (97) 919-00-52
OOO «Nukus Kamaz Torg Servis»
ООО «Accord Motors»
ООО «Delta Auto Motors»
OOO «Avto Group Trading And Services»
Our contacts
Our experts will help you with the choice of transport and advise on issues of interest.
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